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Terms & Conditions

Terms & Conditions

  • Acceptance of Terms and Conditions
  • Pricing
  • Security
  • errors & omission
  • prohibitions
  • Electronic Communications
  • orders
  • Returns & Exchanges
  • Fraud Protection Program
  • Loss or Damage in Transit
  • Exclusion of Negligence
  • termination
  • 3rd party Advertising, Hyperlinks and Offers
  • Colour Information
  • Product Descriptions
  • PROMOTIONS
  • Acceptance of Terms and Conditions
  • Pricing
  • Security
  • errors & omission
  • prohibitions
  • Electronic Communications
  • orders
  • Returns & Exchanges
  • Fraud Protection Program
  • Loss or Damage in Transit
  • Exclusion of Negligence
  • termination
  • 3rd party Advertising, Hyperlinks and Offers
  • Colour Information
  • Product Descriptions
  • PROMOTIONS
  • Please read through our terms and conditions carefully before placing your order. Any references to Ashley & Co® throughout this website should be taken as reference to Ashley & Co (2012) Ltd. This online store is owned and operated by:

    Ashley & Co (2012) Ltd trading as:

    Ashley & Co®
    9C Vega Place,
    Rosedale Auckland 0632,
    New Zealand
    P: +64 9 913 3159
    E: info@ashleyandco.co.nz

    ACCEPTANCE OF TERMS AND CONDITIONS

    By accessing, browsing or using this site, you acknowledge and agree to the terms and conditions, as well as any relevant disclaimers contained herein. Further, by continuing, you acknowledge that you have read, understood and accepted these Terms and Conditions. By purchasing a product from this website, you agree to be bound by these Terms and Conditions. Ashley & Co® reserves the right to change any or all of the information contained herein at any time and you should constantly check the current terms and conditions. Ashley & Co® reserves the right to refuse service, terminate accounts, remove or edit content or cancel orders at their sole discretion. Any orders cancelled by Ashley & Co®, but paid for, will receive a full refund.

    PRICING

    All prices are shown in Australian Dollars ($).All prices are correct at time of publication, however we reserve the right to alter prices for any reason. If this should happen after you have ordered a product, we will contact you prior to processing your order.

    SECURITY

    It is natural for those new to electronic purchasing to be concerned about security of personal and credit card details. In reality, a commerce transaction on the Internet is significantly more secure than a similar telephone transaction or handing your credit card over the counter in a store. When you purchase using our secure online credit card facility, you can be confident that all of your details are protected by the latest security mechanisms and are used only for the purpose of the transaction fulfilment. All payments are securely processed through a third party payment gateway. No credit card information is stored by Ashley & Co®.

    ERRORS & OMISSION

    We are not responsible for any typographical errors or inaccuracies set forth in this website. The information, prices and discounts set forth herein are subject to change without notice. If there are any changes after you have ordered a product, we will contact you prior to processing your order.

    PROHIBITIONS

    Please ensure you do not knowingly transmit any material that may contain a virus or other harmful component. Only individuals who can make legally binding contracts may purchase goods and services from this site. Ashley & Co® cannot guarantee that it will notice or be able to prevent any illegal or inappropriate use of this website, nor can Ashley & Co® guarantee that it will give notice of any illegal or inappropriate use of this website.

    ELECTRONIC COMMUNICATIONS

    When you visit www.ashleyandco.co or send e-mails to us, you are electronically communicating with us. By doing so you consent to receive communications from us electronically. We will communicate with you by e-mail or by posting notices on this site.

    ORDERS

    By placing an order on this website you agree to and accept the terms and price specified in this website. This price may include additional delivery and other applicable charges. This offer may be accepted or rejected by Ashley & Co® for any reason, including, the unavailability of any product, an error in the price or the product description posted on this website, or an error in your order. Your contract with Ashley & Co® will only come into existence when you have fully paid for your order and Ashley & Co® provides confirmation that your order has been accepted. Confirmation will be sent via email to your elected email address.

    RETURNS & EXCHANGES

    Please choose your purchase carefully as all sales are final. No returns or exchanges on any product are accepted unless the goods are faulty or the incorrect item has been shipped to you.

    FRAUD PROTECTION PROGRAM

    As part of our order processing procedures, we screen all received orders for fraud or other types of unauthorized or illegal activity. We reserve the right to refuse to process an order due to suspected fraud or unauthorized or illegal activity. If such is the case, we may reject your order or Customer Services may call you at the phone number you provided to confirm your order. We also reserve the right to cancel any accounts or refuse to ship to certain addresses due to suspected fraud or unauthorized or illegal activity. We take these measures to protect our customers as well as ourselves from fraud or other unauthorized or illegal activity.

    LOSS OR DAMAGE IN TRANSIT

    Ashley & Co® will take every care in packing and dispatching your purchase but is not responsible to the buyer or any person claiming through the buyer for any loss or damage to goods or products caused by any event of any kind by any person, whether or not Ashley & Co® is legally responsible for the person who caused or contributed to that loss. Ashley & Co® is not responsible for any loss of items that are wrongfully signed for and accepted by a third party.

    EXCLUSION OF NEGLIGENCE

    Ashley & Co® is not liable to the buyer in contract or in tort arising out of, or in connection with, or relating to:

    a. the performance of the product;
    b. any fact, matter or thing relating to the products; or
    c. any error in information supplied to the buyer or a user at or after the date of the purchaser's or user's use of the product.

    TERMINATION

    Your ability to purchase products and services from this web site may be terminated at any time by Ashley & Co® without notice. All disclaimers and limitations of liability by Ashley & Co® will survive termination. Should you object to any of these Terms and Conditions, including any subsequent amendments, you must immediately discontinue use of this site.

    3RD PARTY ADVERTISING, HYPERLINKS AND OFFERS

    The site may have third party advertisements, referral buttons and other pointers to websites operated by third parties. Ashley & Co® has no control over these sites and is therefore not responsible for any materials and contents linked to our website. While this information is offered in good faith, it must be understood that Ashley & Co® does not endorse any of these sites or their advertising and is not responsible for any goods you purchase from them.

    COLOUR INFORMATION

    While Ashley & Co® has endeavoured to display accurately the colours of products, the actual colours you see will depend on your monitor and may not be accurate.

    PRODUCT DESCRIPTIONS

    Ashley & Co® attempts to be as accurate as possible in describing products detailed on the site www.ashleyandco.co. However, Ashley & Co® does not warrant that product descriptions or other content of this site is accurate, complete, reliable, current, or error-free. If a product offered by Ashley & Co® itself is not as described, your sole remedy is to return it in an unused condition, for refund of the purchase price. The cost to return courier these products to us will be at your expense.

    PROMOTIONS

    We reserve the right to verify the validity of any promotional offer redeemed by you at any time. If we have reason to believe that there has been unauthorised use of a promotional offer or code, it is open to us to revoke the order and/or cancel your order at our discretion. Promotional offers cannot be used in conjunction with gift vouchers.

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